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Warranty & Returns

Warranty and Return Policy:

Warranty and Return Policy differs from the policy that adheres to regular Nelly's items.


All items are covered under warranty for 6 months unless noted otherwise on the product description. If you receive a product and is defective beyond any explanation given in the description of the garage sale item, we will send a pre-paid return label to have the camera sent back for repair or refund. Please note that due to the nature of our business, it is not always possible to find an equal value replacement of a warranty product. If that is the case, we will simply provide a refund.

Please ensure that you read the condition notes of each product. We obviously cannot be responsible for repair of a particular defect if that particular defect was listed in the product listing. For example, if we listed a DVR as having a noisy fan, that product is sold as-is with the defect known.

30 Day Returns:

If you receive your product but for some reason, you do not want to keep it, you are welcome to return the product within 30 days. You agree to provide return transportation under 30 day returns. We cannot accept returns past 30 days of the original purchase date.

Bundle & Case Items:

All Bundle & Case item sales are final. No refunds or exchanges will be permitted on bundle sales.